Our brand THORP
A great year for Thorp
A great year of growth for THORP - At the end of 2020 and the beginning of 2021, we started expanding the brand by introducing new
devices such as motor tillers, mist dust, water pumps, hedge trimmer, and a range of spare parts, oils and lubricants.
We are most proud of our network of service providers and dealers, which is spread across the country. The moto story as the heart of our business has not been neglected. In parallel with the development of the THORP brand, we have continued to listen to the needs and demands of motorcycle enthusiasts, and over the time we have enriched our offer with items that lacked on the market.
In order to keep the customer, we must provide him with a complete service. And what does that mean? This means that we must always be there for our customers, we must solve every problem and always oblige them. That is why we have developed a competent service:
- COMPLAINTS - We successfully resolve all complaints within two days.
- SUPPORT - web shop support, support when buying devices, support for repairmen.
- BRANDING - We brand our customers’ premises.
- IMAGE BASE - We offer the entire image base and all the material needed for advertising on the web.
- TRAINING - We regularly conduct training for our employees and associates.
- PRESENTATION - Every year we hold a presentation where we present the plan for the following year.
- FIELD - We have formed a team of sales representatives who throughout the year collect feedback and do additional training of our B2B customers.
Every year we increase the range of devices, spare parts, consumables, oils and lubricants.
Visit us on the web shop and follow us on social networks
We follow trends and new technologies, we do brand marketing ourselves and build their name.